Often, winning something in your contract is only half the battle—the other half is enforcing it.
It was a huge win in 2023 when our national contract campaign made UPS end its two-tier driver program. After the lower-tier drivers moved up to regular, our center in Charleston, South Carolina, had 91 full-time delivery drivers.
But over time, drivers left, and eventually our center dropped down to 75. When we asked management to fill vacant jobs, they said we had adequate staffing.