"In this era of increased challenges for the labor movement, the new edition of The Union Steward's Complete Guide provides the kind of heavy weaponry that's needed if the good guys are going to win the war. If you don't have it, get it."
—Robert Schwartz, author, The Legal Rights of Union Stewards
"What I like best about The Union Steward's Complete Guide is its holistic approach to the steward's job, from grievances, to member mobilization, to surviving the whiners. It's full of good advice and real experiences, and it's a very usable reference for day-to-day problems."
—Judy Ancel, labor educator